Customer Service
DOWNLOADING … but what is Downloading?
Downloading is the process of transferring a digital file, typically in a compressed format like MP4, from a central video server to your computer’s hard drive. It’s a straightforward and hassle-free experience. At Classic Movies Store, we partner with a reliable company that hosts and transfers the file directly to you via a link in your email order. Simply click the link to begin the download, and once it’s complete, retrieve the file from your download folder and start watching—yes, it’s really that easy!
Downloading offers numerous benefits compared to traditional DVDs. You can start watching your chosen movie almost immediately after ordering, with no more waiting for the mail to arrive or worrying about potential damage during shipping. Additionally, there are no concerns about region encoding, and you save on postage costs, especially if you’re outside Australia. The cost of downloading is also generally lower than purchasing a physical DVD, resulting in substantial savings, particularly as postage rates continue to rise.
Once the digital file is stored on your computer’s hard drive, you can enjoy it on your computer or connect it to your smart TV with an HDMI cable. Alternatively, you can screencast the movie to your TV using devices like Google Chromecast or Apple TV. Most modern TVs also have a USB port, allowing you to easily transfer the file to a USB drive and watch it directly on your TV.
Don’t be intimidated by technical jargon—there’s no need to worry. The process is user-friendly and requires minimal effort on your part. Technology and delivery systems have significantly advanced in recent years, making downloading accessible even to novices.
We are confident that once you download your first movie, you’ll never want to go back to buying physical DVDs. The advantages are numerous, and the drawbacks are few.
I purchased a Digital Download, where do I download it?
There are two places you can download your digital movie purchase.
- From the ‘thank you for your purchase’ page
- From your order receipt
With digital products it’s extremely unlikely we will supply you with a faulty product. But if you do experience any problem with a download please report it here.
To report a faulty download click here
Payment Methods
We accept PayPal payments through our secure shopping cart. Money orders can be mailed in.
Website Security
Our website and shopping cart are secured with an SSL certificate and payment processing is secured by PayPal. This ensures that all information you send to us will be encrypted.
